Shipping policy

Shipping Policy

Effective Date: 30 July 2026

Thank you for shopping with Desert Scent. We are committed to delivering your order safely, securely, and as quickly as possible.

Orders are processed within 1–2 business days after payment has been successfully received and confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

We currently deliver nationwide within South Africa.

Estimated delivery times are:

Delivery times are estimates and may vary depending on your location and courier availability.

Shipping costs are calculated at checkout based on your delivery address.

From time to time, Desert Scent may offer free shipping promotions. Any promotional shipping offers will be clearly displayed on our website.

Once your order has been dispatched, you will receive an email containing your tracking number so you can monitor the progress of your delivery.

While we aim to deliver all orders within the estimated timeframes, delays may occasionally occur due to circumstances beyond our control, including:

Desert Scent cannot be held responsible for delays caused by third-party courier services.

Please ensure that your delivery address and contact details are correct when placing your order.

Desert Scent cannot be held responsible for delays or additional delivery charges resulting from incorrect or incomplete delivery information.

If you have any questions regarding your order or delivery, please contact us:

Desert Scent

📧 Email: info@desertscent.co.za

📞 Phone: +27 71 364 6400