Terms of service

Terms of Service

Effective Date: 30 July 2026

1. Introduction

Welcome to Desert Scent. These Terms of Service govern your use of our website, www.desertscent.co.za, and all purchases made through our online store. By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

Desert Scent is a South African sole proprietorship specialising in authentic luxury fragrances.

2. Products

We strive to ensure that all product descriptions, images, and pricing on our website are accurate. However, minor variations in packaging, bottle design, or product appearance may occur due to manufacturer updates.

All products are subject to availability. We reserve the right to discontinue products or limit quantities without prior notice.

3. Pricing

All prices are displayed in South African Rand (ZAR) and include VAT where applicable.

Prices may change without notice. However, once your order has been confirmed, you will not be charged any additional amount unless you request changes to your order.

4. Orders

By placing an order, you confirm that all information provided is accurate and complete.

Desert Scent reserves the right to refuse or cancel any order due to:

Pricing errors
Product unavailability
Suspected fraudulent activity
Payment verification issues

Should an order be cancelled after payment has been received, a full refund will be issued.

5. Payment

Payments are processed securely through our approved payment providers.

Desert Scent does not collect or store your credit or debit card details.

Orders will only be processed once payment has been successfully received.

6. Shipping

Orders are processed and shipped as quickly as possible.

Delivery times are estimates and may vary depending on your location and courier services.

Once an order has been handed over to the courier, Desert Scent cannot be held responsible for delays outside our control.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

For hygiene reasons, opened or used fragrances cannot be returned unless they are damaged, defective, or supplied incorrectly.

8. Intellectual Property

All content on this website, including text, logos, graphics, images, product descriptions, and branding, is the property of Desert Scent or its respective owners.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by South African law, Desert Scent shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.

Nothing in these Terms limits any rights you may have under applicable South African consumer protection laws.